TERMS & CONDITIONS

1. Course Access and Use

  • Eligibility: The online nature of this course means it is available to everyone worldwide.

  • Account Security: Students are responsible for keeping their login details secure and that accounts are for individual use only.

  • Lifetime Access: You will have Lifetime access to the course in an online format while it remains viable for us to do so. If such time comes where the online format of the course is removed students will be provided with a PDF version of the course to keep.

2. Payment and Refunds

  • Payment Terms: One off payment via credit card.

  • Refund Policy: Due to the instant access and digital nature of the course no refunds will be given.

3. Intellectual Property

  • Course Content: All materials (videos, text, downloads) are owned by Clancy Palmer & Fiona Gunn and cannot be shared, resold, or redistributed.

4. User Conduct

  • Prohibited Activities: Sharing login details, copying course content, or redistributing materials is strictly prohibited.

  • Community Guidelines: We have created an online community, this space is for course members to connect, share ideas, and support one another on their Hosting journeys.

    To make sure this remains a positive and productive environment, we’ve outlined a few guidelines below:

    Respect and Kindness
    Treat all members with courtesy and respect, regardless of differences in opinion, background, or experience. Disagreeing is fine, but please do so respectfully. Personal attacks, harassment, or rude comments will not be tolerated.


    Stay on Topic
    Keep discussions relevant to Hosting, Short-Term Rentals, and the topics covered in the course. Use the appropriate forum threads or group channels to keep things organised.


    Constructive Criticism Only
    Feedback is encouraged, but it must be constructive. This is a space for growth and learning, not negativity or judgment.


    No Spam or Self-Promotion
    Refrain from promoting your own business, products, or services unless explicitly allowed in designated areas. Avoid posting irrelevant links or advertisements.


    Protect Privacy
    Respect the privacy of others. Do not share personal information, course content, or screenshots without permission. Keep confidential information shared by other members within the community.


    Follow the Rules
    Engage in good faith and follow any additional instructions provided by moderators or admins.


    Report Issues
    If you see behaviour that violates these guidelines, please report it to us immediately.


    Penalties for Violations
    A warning will be issued for minor infractions.
    Repeated or serious violations may result in suspension or removal from the community without a refund for the course. This community is a shared space, and we’re here to grow together. By participating, you’re helping to build an environment where everyone feels welcome, inspired, and supported. Let’s make it a good experience for all of us!

5. Updates and Modifications

  • Course Content Updates: Course content may be updated periodically, we’ll be sure to keep everyone notified via the Online Community Page.

  • T&Cs Updates: We reserve the right to modify the T&Cs and we’ll be sure to keep everyone notified via the Online Community Page.

6. Liability and Disclaimers

  • No Guarantees: Results from applying course content (e.g., earnings, success) are not guaranteed.

  • Limitation of Liability: Limit your liability for issues arising from course use, to the extent permitted by law.

  • Technical Issues: We are not responsible for interruptions caused by third-party platforms or internet issues.

7. Privacy and Data Protection

  • Data Use Clause

By enrolling in this course, you acknowledge and agree that Palmer & Gunn may collect, use, and store your personal information in accordance with our Privacy Policy.

How We Use Your Data

  • Course Administration: To provide access to course materials, track progress, and deliver updates or notifications related to the course.

  • Community Engagement: To manage access to our online community and facilitate interaction between course members.

  • Customer Support: To address inquiries, troubleshoot issues, and provide assistance as needed.

  • Marketing and Communication: To send promotional updates, course-related offers, or newsletters, with an option to opt-out at any time.

Third-Party Sharing

  • Your data will not be sold or shared with third parties except as necessary to provide services, such as payment processing or course delivery.

8. Termination

  • Breach of T&Cs: We reserve the right to revoke your access to the course and associated community without notice if you are found to be in breach of these Terms and Conditions. Violations include, but are not limited to, unauthorised sharing of course materials, disrespectful or harmful behaviour within the community, or any actions that undermine the integrity of our brand, this course or its participants.

  • Voluntary Termination: Students can cancel their accounts as they wish, no refunds will be given.

9. Contact Information

If you have any questions about the course or our T&Cs please contact us at palmerandgunn@gmail.com